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OpenAI says Ringg’s AI agents, built on GPT-5.6, resolve up to 65% of customer calls and operate across voice, chat, WhatsApp, and web. OpenAI also claims these agents run at about 90% lower cost versus GPT-4.1.
Deutsche Telekom is becoming an AI-native telco, integrating OpenAI-powered tools into customer service, employee workflows, and network operations. The company is also exploring AI-driven voice technologies to shape future communications.
