Business
Rakuten gabungkan data dan API untuk nilai pelanggan
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Brief
Menurut laporan OpenAI News, Rakuten menggabungkan data pelanggan dengan model AI dan API bagi mendapatkan wawasan tingkah laku pengguna. Usaha itu bertujuan meningkatkan nilai pelanggan dan pengalaman perkhidmatan.
Why It Matters
Pendekatan ini menunjukkan bagaimana syarikat boleh memanfaatkan data dan AI untuk memperbaiki retensi serta kesesuaian produk kepada pelanggan.
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