Business

Customizable, no-code voice agent automation with GPT-4o

Source: OpenAI News 26 Jun 2025

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AI audio in English, based on the NadiAI brief and original source.

Brief

Retell AI is transforming the call center with AI voice automation powered by GPT-4o and GPT-4.1. Its no-code platform enables businesses to launch natural, real-time voice agents that cut call costs, boost CSAT, and automate customer conversations—without scripts or hold times.

Why It Matters

Ini penting kerana perkhidmatan suara automatik berpotensi mengurangkan kos operasi dan mempercepat penyelesaian pelanggan di pusat panggilan.

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